The room I got was always very clean and it had a cozy sofa, a relaxing spa bath 🛁, and a sweet little balcony. What's cool is that this place is super close to the city center and a gorgeous beach.

The staff were excellent, especially the coffee bar staff and reception staff. We stayed a extra night and really enjoyed our stay

Thought the meal in the Neptune restaurant overpriced and not as good as the rest of the hotel

We were in front of some of our favorite spots such as Parque Los Pinares. We enjoyed palacio del mar so we can't wait to go back;))

The place is incredibly clean, with friendly staff and a great location that can't be beaten.

I don't feel the need to use offensive language about this hotel. Everything I have come to expect from this hotel group. Would not hesitate to recommend it (and the Sercotel in Denia Spain)to anyone. Good quality all around and excellent staff.

Restaurant does not open until 9pm. A bit late for me. However for those who like to eat earlier there are plenty of alternatives within a short walk.

very friendly personel in the reception and in the bar

This place is convenient and fairly clean in a beautiful area, with absolutely fantastic and immaculate units featuring a comfortable bed, Wi-Fi, reliable internet, and a lounge in the bedroom; the service is excellent, and the overall value is fantastic.

Convenient for Ferry, with secure parking

The suite we had was a good size for a family of four - including 2 teenagers - and was well-arranged with a double room, large bathroom (with jacuzzi bath), separate toilet and shower and pull-out beds in what would otherwise have been the living room of the suite. There was plenty of storage space - considerably more than we needed for a one-night stop-over - and the suite was clean. The bath and shower were particularly good features and the beds were comfortable. The restaurant menu was good value: I didn't expect a whole bottle of red wine with the 16 Euro menu!

The decor in the public areas seemed a little peculiar and old-fashioned as I am used to more neutral decor in hotels: matadors and fish were the two prevalent themes. The building itself was rather ugly. Families with younger children might like to note that the hotel restaurant does not open until 9pm which is not unusual in the area but may be inconvenient for some.

The food here is enjoyable with a wide selection to choose from.

The location was particularly good, nearby a bus station and easy to find. Overall it was large and huge with a good view...

Friendly & helpful staff, rooms excellent. Great location.

The room was fantastic and spacious, with a private bathroom featuring a shower, a hairdryer, and bath sheets, while the beachside restaurant offered late-night dining and there was also a bar downstairs.

Great room, or, better to say, suite: entrance, living room, little pre-bathroom, bathroom with bath, big room with king size bed. 2 big lcd tv.

the exterior of the building (looking from the street) is very ugly and old-looking: paint it!!

Hotel as a whole is stunningly beautiful and nice, I thoroughly enjoyed it.

Every time in Santander, I choose this place. The venue is reasonably large and fairly clean with a fantastic value and good staff. The location is brilliant, 1 km from Parque de la Vaguada de Las Llamas. There are cafés and bars walk from the hotel.